Shipping Policy
1) General Information
- All orders are subject to product availability.
- If an item is out of stock at the time you place your order, we will notify you as soon as possible.
- You may choose to wait until the item is restocked, select an alternative product, or receive a refund (after applicable charges), issued to the original payment method used at checkout.
2) Processing Time
- Orders are typically processed and dispatched within 48 hours (2 business days) after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During high-demand periods (sales, seasonal launches, or holidays), processing times may be slightly longer.
3) Shipping & Delivery Time
We ship orders worldwide through trusted courier partners. Once shipped, you will receive a tracking number via email to monitor your delivery.
Estimated delivery time: It takes 4-10 days for the delivery based on your Country/Location.
📌 Please note: Delivery times are estimates and may vary due to customs clearance, courier delays, or public holidays. We cannot be held responsible for delays outside our control.
4) Shipping Rates
- Shipping costs depend on the number of items ordered and the delivery country.
- Exact shipping charges will be calculated and displayed at checkout before you complete your order.
- We offer FREE Shipping on all orders over $99 USD.
5) Customs, Duties & Taxes
- International orders may be subject to customs duties or import taxes imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the product price or shipping fee.
- We recommend checking your local customs regulations before placing an order.
6) Order Tracking
- Once your order is shipped, you will receive an email with tracking details.
- You can track your order directly through the courier’s website.
7) Contact Us
If you have any questions regarding your shipment, please contact us at:
📧 getfashnova@gmail.com